Technical support

🛠️ Technical Support

We are here for you whenever you need us

Choose the support option that suits you best – online chat, phone call, or email with a contact form.

Online Chat (Tawk.to) Recommended

You can find our chat widget in the bottom-right corner of the page. It includes quick answers to the most common questions.

Tawk.to provides predefined responses and automated replies. If one of our technicians is online, you will receive a real-time response.

If no one is available, we will save your message and contact you back as soon as possible.

Call Us

Need to solve your issue by phone? Call us at:

+420 530 505 800

For SMS, use:

+420 773 265 770

Please have your connection address or contract number ready – it helps us locate the issue faster.

Email & Form

Send us an email at podpora@midgard.cz or use the contact form below.

Email is ideal when you can include a detailed description or attachments (such as screenshots).

Please include: full name, phone number, connection address or service/contract ID, and a brief problem description (including the time when the issue occurs).

Contact Form

Fill in the form and we will get back to you.